BrockStar Media Corp Logo

    Privacy Policy

    Effective Date: September 13, 2026

    Your privacy matters to us. This policy explains how we collect, use, and protect your information.

    1. Introduction

    BrockStar Media Corp ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, tools, AI systems, CRM platform, or communicate with us. It also covers AI Bot Store (aibotstore.app and aibotstore.shop), the AI phone receptionist made available through BrockStar Media Corp.


    By using our services, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    We may collect the following types of information:

    a. Personal Information

    • Name, email address, phone number
    • Company name, industry, role
    • Payment details (processed securely via third parties)

    b. Automatically Collected Data

    • IP address, browser type, operating system
    • Pages visited, time on site, referring links
    • Cookies and similar tracking technologies

    c. Client Data

    If you are a client using our services (e.g., CRM system, chatbot, AI tools), we may also collect:

    • Contact forms submitted by your customers
    • Website usage data and analytics
    • Project-related files or content you upload

    Note: We do not sell any data. Your data is yours.

    3. AI Bot Store (AI Phone Receptionist)

    AI Bot Store is an AI phone receptionist for businesses, made available through BrockStar Media Corp at aibotstore.app (the software) and aibotstore.shop (where it is sold).

    a. Businesses that sign up

    We collect the business name, the contact person's name, email address and phone number, the ZIP code, and the business details entered on the sign-up form (such as services, service area, office hours and website). Payments are processed by Stripe; we do not store card numbers.

    b. People who call a business that uses AI Bot Store

    When the AI receptionist answers a call, the call is recorded and transcribed, and we receive the caller's phone number (caller ID) and the details the caller gives, such as name, callback number, email address, property address and the reason for the call. We use this information only to deliver the message to that business — by email, in its AI Bot Store dashboard, and in its customer-management system (for example JobNimbus) if the business connects one. If the caller gives an email address and the business has turned it on, we also email the caller a thank-you on the business's behalf, from an address at noreply.center, with a message and links the business chooses; that email tells the caller to reply to the business directly. We process this information on behalf of that business.

    c. The live demo

    If you request the live demo on aibotstore.shop, we use the cell phone number you enter only to match your demo call, and the email address you enter only to send you the demo lead email. We text you only if you check the box to receive texts (see Section 4).

    d. Service providers for AI Bot Store

    Twilio (phone numbers and text messages), ElevenLabs (the voice receptionist and call recordings), OpenAI (call summaries), Cloudflare (hosting and data storage), Resend (email) and Stripe (payments). They process information only to provide these services to us.

    e. Keeping and deleting call records

    Call records are kept while the business's AI Bot Store account is active. A business can ask us to delete its records at any time, and a caller can ask the business or us to delete their information.

    4. Text Messages (SMS)

    We send text messages only to people who opt in by checking an SMS consent box (for example, on aibotstore.shop to receive the demo text or new-lead alerts). We use your mobile number only to send the messages you agreed to receive. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Our text messaging provider (Twilio) processes your number only to deliver the messages.

    5. How We Use Your Information

    We use the collected information to:

    • Provide and maintain our services
    • Customize your user experience
    • Communicate about your project or account
    • Improve our AI systems and service offerings
    • Send updates, promotional emails, or service notices (you may opt out)
    • Prevent fraud, abuse, or technical issues

    6. Sharing Your Information

    We do not sell or rent your personal data. We only share information with trusted third parties when necessary to:

    • Process payments (e.g., Stripe, PayPal)
    • Provide hosting, storage, or analytics (e.g., Supabase, Vercel, Google)
    • Comply with legal obligations (e.g., law enforcement or court orders)
    • Deliver features of our AI tools or CRM integrations
    • Run AI Bot Store (Twilio, ElevenLabs, OpenAI, Cloudflare, Resend and Stripe — see Section 3)

    Text messaging opt-in data and consent are never shared with third parties for marketing (see Section 4).

    All third parties are required to uphold data protection standards equal to ours.

    7. Data Retention

    We retain your information only as long as necessary to:

    • Provide you with services
    • Comply with our legal and contractual obligations
    • Improve system performance

    You may request deletion of your data at any time by contacting us.

    8. Your Rights

    You have the right to:

    • Access the data we hold about you
    • Request correction or deletion
    • Withdraw consent
    • Opt-out of marketing communications
    • File a complaint with a data protection authority

    To exercise these rights, email us at brockstarmediacorp@gmail.com.

    9. Security

    We take security seriously. Measures include:

    • SSL encryption
    • Firewall and DDoS protection
    • Access controls
    • Secure third-party infrastructure (Cloudflare, Supabase, Resend, etc.)

    However, no system is 100% secure. Use discretion when sharing sensitive data.

    10. Children's Privacy

    Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

    11. Third-Party Links

    Our website may contain links to other websites (e.g., partners, tools, articles). We are not responsible for their privacy practices. Always review third-party policies when navigating away from our site.

    12. Changes to This Policy

    We may update this Privacy Policy periodically. When we do, we'll revise the "Effective Date" above and notify you via our website or email.

    13. Contact Us

    For questions, data requests, or concerns:

    brockstarmediacorp@gmail.com

    BrockStar Media Corp.

    668 Tiffany Blvd, Suite C

    Rocky Mount, NC 27804